How Strategic Compliance Saved €45,000 for a for a FinTech Company*
* Client name withheld due to strict confidentiality requirements, as the company operates in a highly regulated industry.
Client Snapshot
Industry: FinTech
HQ: London
Global Presence: Europe, Americas, Asia
Employees: 150–200 (including 30 in Bulgaria)
Annual Revenue: £40M ARR
Work Model: Hybrid
Our Mission
Solutions: Compliance Audit + Fractional HR
Duration: 6 Weeks + ongoing, trusted partnership
The Challenge
Compliance Gaps at the New Bulgarian Office
When expanding their operations in Bulgaria, our client faced a major hurdle: navigating the complex landscape of local labor laws.
Having opened a new office in Bulgaria and with plans to ramp up hiring in Sofia, we were out of our depth regarding local labour laws and compliance. Without the knowledge in-house, we sought the specialist advice of the People Success Team to get our house in order and ensure full compliance.
People Partner, FinTech Client
Language barriers compounded the challenge
- Most critical employment law resources are only available in Bulgarian.
- Best practices require that employment documentation be prepared in Bulgarian or bilingual format.
Without proper expertise, the company risked regulatory fines, employee disputes, and costly delays.
Our Strategic Approach
Initially, we were engaged to create four essential policies:
✔ Internal Rules and Regulations (Art. 181 of the Bulgarian Labour Code)
✔ Work-from-Home Policy and Documentation
✔ Remuneration Internal Rules
✔ Health & Safety Regulations
However, true to our philosophy of being a strategic growth partner, we looked beyond the immediate needs. Through a deep-dive compliance review, we uncovered additional critical gaps, expanding the project scope to include:
✔ Employment Contracts and Workplace Policies Audit
✔ Social Security and Employee Benefits Compliance
✔ Health & Safety Risk Assessment and Implementation
✔ Work-from-Home and Hybrid Work Compliance
How We Made It Happen
Comprehensive compliance audit: Identified and closed legal gaps to ensure full, proactive compliance with Bulgarian labor regulations.
Custom, bilingual policy development: Created tailored documents in both English and Bulgarian for easy integration and legal robustness.
Actionable compliance roadmap: Empowered leadership with a clear, practical blueprint to sustain compliance and mitigate future risks.
Proactive Risk Management: Prevented costly legal disputes, fines, and operational disruption through early intervention.
The Results
Total estimated savings: €45,000
Avoided Compliance Fines
Saved on Legal Fees
Prevented Employee Claims
Reduced Productivity Losses
Full compliance achieved ahead of schedule
Leadership time reclaimed for growth priorities
Enabled risk-free expansion and scaling in Bulgaria
A Lasting Partnership
Maria’s guidance and diligence were vital and helped us immensely during this period. Not just during the initial project, but even two years later when we needed another review—Maria was right there with us. Her availability for ad-hoc questions has been invaluable support whenever needed.
People Partner, FinTech Client
The success of the initial project laid the foundation for an ongoing, trusted partnership — proof that strategic compliance is not just a project, but a growth enabler.
Ready to Expand into Bulgaria — Risk-Free?
If you’re a CEO or HR Leader planning to enter the Bulgarian market, the People Success Team makes your expansion seamless.
We simplify HR compliance, payroll, and people management — so you can focus on scaling your business confidently.
Let us be part of your success story
We invite you to get in touch with us and let us be your partners in achieving your business goals. Your success story is waiting to be written, and we’re here to help you craft it.
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